Frequently Asked Questions

Absolutely! You can get access to a free 14-day trial instantly when you sign up. This will give you access to all our features, benefits, and even access to our support team.

If/when you choose to cancel, all you need to do is shoot our team an email and let us know here: [email protected]

Not at all! We don't want our customers to feel stuck.

Because of this, our billing runs on a month-to-month basis.

You can cancel at any time simply be emailing our support team here: [email protected]

And don't worry, our team doesn't use high-pressure sales tactics to try and keep you on board if you request to cancel. We will simply process your request.

While we know our system is great, we do understand it may not be for everyone.

You know your business better than anyone else, so if you feel we are not a good fit, a simple email request to our team will take care of everything.

Instantly. When you sign up for the Therapy Flow CRM, you will get an email right away with the login link and your username.

Once you click the link in the email, you will be prompted to set your password.

From there, you have full access to the CRM and all of the marketing tools within your account.

AI is the cornerstone of what makes the Therapy Flow CRM the best All-In-One marketing solution there is.

We offer AI for everything from writing blog content, creating eye capturing images, building sales funnels, texting, messaging, and speaking with contacts over the phone, to just about everything in between.

The best part, you don't need to be an expert with AI prompts as our team has a full suite of AI prompting trainings and support calls that you can tap into anytime you need.

At Therapy Flow, we make customer satisfaction our first priority. Many practices these days focus all of their time and money on bringing in more business, whereas, we have found that by taking care of our clients, we grow by word of mouth.

This is made evident with our countless reviews of satisfied customers, almost always complimenting our customer service.

With Therapy Flow, you have access to 24/7, 365 support (yes, weekends, holidays and even the middle of the night) through different support channels such as live chat, zoom calls, support articles, and even an AI support assistant.

Absolutely - our team is here to help every step of the way.

We have tons of resources available, like simple step-by-step trainings, live support calls several days a week, 24/7 chat support, and even 1-1 zoom support calls anytime you need help.

We understand how important your data security is. That is why we have granular controls for permissions within your account. You choose who can access your account, and you choose what each person can see and interact with.

We also implemented an Audit Log to help you track down exactly what data was modified, when it was modified, and who made those changes.

All data inputted into the Manic CRM is stored on Google Cloud, an industry leading data security provider. You can learn more about Google's Data Security specifications at https://cloud.google.com/security

Yes, absolutely! We offer "Done-For-You" and "Done-With-You" support on ads.

With these options, our team can fully manage your ads, 100% done for you, or you can use our simple trainings to set them up and manage them yourself with support from our team.

Which ever you choose, the Therapy Flow CRM at it's core is a marketing CRM - designed to help you scale infinately with paid traffic.

Yes! The Therapy Flow CRM maintains HIPAA compliance to ensure the utmost protection of sensitive client data, a crucial feature we adopted specifically for our clients who collect sensitive medical information about their clients.